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Westbourne Grove Medical Centre

Westbourne Grove Medical Centre, 241 Westbourne Grove, London W11 2SE

Telephone 0207 229 5800

Chaperones

The Surgery prides itself in maintaining professional standards. For certain examinations during consultations an impartial observer (a “Chaperone”)  may be required.

This impartial observer will be a specifically trained Receptionist /Health Care Assistant who is familiar with the procedure and be available to reassure and raise any concerns on your behalf. Sometimes a nurse may also act as a chaperone. If a chaperone is unavailable at the time of your consultation then your examination may be re-scheduled for another time.

You are free to decline any examination or choose an alternative examiner or chaperone. You may also request a chaperone for any examination or consultation if one is not offered to you. The GP may not undertake an examination if a chaperone is declined.

The role of a Chaperone:

  • Maintains professional boundaries during intimate examinations.
  • Acknowledges a patient’s vulnerability.
  • Provides emotional comfort and reassurance.
  • Assists in the examination.