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Westbourne Grove Medical Centre

Westbourne Grove Medical Centre, 241 Westbourne Grove, London W11 2SE

Telephone 0207 229 5800

Prescriptions

What is a Repeat Prescription?

Repeat prescriptions are medications which your doctor would like you to continue on a regular basis.

How to request a Repeat Prescription

Repeat prescriptions may be ordered in several ways:

  • Using our Online Repeat Prescription Service;
  • You may use your repeat reorder slip or a note with your name, address, DOB and the medication required written clearly. Place in Red Post Box opposite Reception.
  • Or by post
  • We do not accept prescriptions requests direct from chemists or third party mobile apps.

Repeat prescriptions will be ready in 2 working days from your request. Please note if your prescription request is NOT on your repeat prescription you may need to see a GP as this medication will not have been pre-agreed. Delays may also occur if your medication request is different from what your doctor has prescribed for you.

We will return your prescription to you by post if a stamped addressed envelope is provided.

You are able to choose a preferred Chemist via that chemist or inform Reception. Your prescription can then be sent electronically to the preferred Chemist. This means that you do not have to come to the surgery to collect your prescription but collect directly from chemist.

Due to a change in West London CCG Medicines Management Policy, chemists are not able to order any of your medications. There are some exceptions for chronic housebound patients which have been pre-arranged.